Invalid request error on registration link

We have sent a registration email to one of our consultants.  When he clicks on the link, an error message appears.  The error message says, "Error-This request is invalid or has been tampered with."

We've tried sending a new invitation, but got the same result.  We've had at least three other people register for the same extranet location.

The user has a Gmail email account and uses a Mac.  I don't know if that would make a difference or not, but...

Thanks!

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