I am rather new to this product, so i am not quite sure if the following is possible or not:
I want to set up an alert for a list, sent immediately, but only if a certain field changes. For example:
Let's say my list has name, address and phone. I want an alert that sends the mail only when the phone of the person changes. So, if someone changes the name or address, then no email will be sewnt, and only when the phone does change the mail would be sent.
I tried setting a custom filter, but you i don't know if there's a way to tell the alert that it's when the old value is different than the new value that an alert should be sent.
Also, i tried checking in the knowledge base, but the link was broken.
Anyway, i'll appreciate any help you can give me.