Modifying Alert Templates AFTER the alert has been created

Matthew McBride

October 30, 2016 17:22

I have created an alert for some 40 members of our company. I was using a custom alert template, but it seems that the subject line of the alert email is less-than-helpful to our users (along the lines of "732 has been changed").

I know I can edit an alert template with the drop-down on the alert, but does that change that single instance of the alert, or does it modify the template for all users?

I would truly hate to have to modify ~40 alerts manually...

(and the reason I had to create 40 copies of the same alert was that SharePoint doesn't deal well (or at all) with nested AD groups -- this is an area that SharePoint Solutions could certainly help we lowly Sys Admins, either with enhancements to Alert Manager, or, if necessary, a separate product!)

thanks,

bud

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7 Comments

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Matthew McBride March 23, 2010 06:45

Alert Templates are shared, global objects. Changes to an existing Alert Template will be applied to any and all alerts using the defined Alert Template.

Jeremy Luerkens
Manager, Software Production
SharePoint Solutions

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Matthew McBride March 23, 2010 06:45

Thanks, Jeremy,

That's what I was HOPING to hear.

Any thoughts about the second part: the difficulty that SharePoint seems to have with nested AD/Exchange groups?

tia,

bud

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Matthew McBride March 23, 2010 06:45

oops.

I'm getting an "access denied" error -- and I'm and Intranet Owner, with full control.

Also, the sub-site where the alerts originate has it's own groups (trip reports visitors/members/owners) and I'm an owner with full control there, too.

Is there any further place (I'm thinking about where Alerts Manager lives) that I might need permission to?

TIA,

bud

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Matthew McBride March 23, 2010 06:45

Can you please provide the page name, page URL and navigation path used to generate the error?

Jeremy Luerkens
Manager, Software Production
SharePoint Solutions

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Matthew McBride March 23, 2010 06:45

to see the alerts: http://sharepoint/groups/ops/tripreports/_layouts/SPSolutions/AlertManager/ManageAlerts.aspx

while I'm editing the alert: http://sharepoint/groups/ops/tripreports/_layouts/SPSolutions/AlertManager/EditAlert.aspx?Alert=90bd8d5d-b6d3-4427-a029-6dd3687d907e&Source=http%3A%2F%2Fsharepoint%2Fgroups%2Fops%2Ftripreports%2F%5Flayouts%2FSPSolutions%2FAlertManager%2FManageAlerts%2Easpx

the URL of the error msg: http://sharepoint/groups/ops/tripreports/_layouts/SPSolutions/AlertManager/EditAlert.aspx?Alert=90bd8d5d-b6d3-4427-a029-6dd3687d907e&Source=http%3a%2f%2fsharepoint%2fgroups%2fops%2ftripreports%2f_layouts%2fSPSolutions%2fAlertManager%2fManageAlerts.aspx

"groups" is a site in our "sharepoint" site collection.

"ops" is a sub-site, and "tripreports" is a sub-site of "ops"

if that helps.

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Matthew McBride March 23, 2010 06:46

ping!

any thoughts on my issue?

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Matthew McBride March 23, 2010 06:46
Can you verify/grant temporary access to the following accounts to see if it is a permission error pertaining to a SharePoint resource?
1. Make your account a Site Collection Administrators. From your previous message is sounds like your account is only an 'Owner' and you have a site collection created at the root of the web application. A Site Collection Administrator has more permissions than a site owner.
2. Make your account a Farm Administrator.
3. Make your Application Pool Identity a Farm Administrator.
Please be sure to perform an IISRESET after each modification to remove any cached permissions. If you still have the issue we can probably rule out any permissions issues to a SharePoint resource. We can then turn our attention to file/database resources.
Jeremy Luerkens
Manager, Software Production
SharePoint Solutions
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