Problem sending email to new users

I can add a new user, but when I do I receive this message:

The user or users have been added successfully, but there was an error in sending the e-mail message. The server may not be set up correctly to send e-mail. To verify that e-mail is configured correctly, contact your server administrator.   at Microsoft.SharePoint.ApplicationPages.AclInv.SendEmailInvitation(PeopleEditor picker, String subject, String message)
   at Microsoft.SharePoint.ApplicationPages.AclInv.BtnOK_Click(Object sender, EventArgs e)
   at System.Web.UI.WebControls.Button.OnClick(EventArgs e)
   at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)
   at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)
   at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
   at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

My password reset emails work fine.  Any thoughts?

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  • 0
    Matthew McBride

    What is the URL of the page you are sending e-mails from? I believe it is the SharePoint Add Users page. Thsi is not an ExCM page so I can't say for certain what is occurring. Typically this means your mail server is configured incorrectly. I would also check to ensure the account has a valid e-mail address.

    As you pointed out, it does seem strange the ExCM password reset e-mails are working but not the SharePoint add user page. ExCM uses the same mail server configured from SharePoint Central Administration. Please check your outbound e-mail settings. You can do so here...

    (Configure outgoing e-mail settings)

    Jeremy Luerkens
    Manager, Software Production
    SharePoint Solutions
  • 0
    Matthew McBride

    That was it.  Thank you very much.

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